Customer Service Should Be Every CBD Company’s Priority
November 17, 2020
Customer service excellence should be a TOP concern for all health & wellness companies. So why isn’t it?
A quick glance at some CBD brands’ Facebook ads or Instagram feeds can tell you A LOT about their customer service. Comments like, “I’ve been trying to reach your company for two weeks”, “Can someone please respond to my question”, or “The representative said she’d get back to me, but I haven’t heard from anyone” are pretty common. And that’s frustrating!
The Harvey’s All Naturals team doesn’t play waiting games.
We know you’re looking for fast relief for your pain, inflammation, anxiety, sleep issues, depression and we take your concerns VERY seriously. As part of the Harvey’s Promise, we are committed to your satisfaction when shopping with us. So much so that we…
- Offer a website that walks you through our products and teaches you more about the health benefits of CBD
- Have knowledgeable representatives ready to answer your questions
- Ensure you can reach a real human being to assist you with your Harvey’s All Naturals needs
- Return your call or email within 24 hours
- Offer direct contact information to our customer service team
- Offer a 30-day money back guarantee, so if you aren’t completely satisfied with the product you can send it back for a full refund
We can’t speak for those other brands, but at Harvey’s All Naturals, we value every single customer and are committed to your satisfaction – guaranteed!